Privacy Policy
Last updated: November 2025
Your privacy is important to us. This Privacy Policy explains how Fasnic ("we", "our", "us") collects, uses, and protects your information when you use our website or services. By using our platform, you agree to the practices described below.
1. Information We Collect
We collect information to provide better services.
A. Personal Information
• Name
• Phone number
• Email address
• Address for pickup/delivery
• Profile details
• Saved measurements (optional / if provided)
B. Usage Information
When you use our platform, we automatically receive:
• Device information
• IP address
• Location (only if you allow)
• Pages viewed & actions taken
• Time spent on platform
C. Order Information
• Clothes given for tailoring/laundry
• Selected tailor/laundry partner
• Prices & payment details (UPI ID, etc.)
• Order history
D. Partner Information
For tailors, home-stitchers, laundries, dry cleaners:
• Shop name
• Contact details
• Services offered
• Ratings & reviews
2. How We Use Your Information
We use your data to:
✔ Provide tailoring, laundry & dry-cleaning services
✔ Connect you with nearby service partners
✔ Process payments & send order confirmations
✔ Save your measurements for future orders
✔ Improve our platform & customer experience
✔ Prevent fraud or misuse
✔ Help resolve issues between customers & partners
✔ Show relevant services based on your location
We do NOT use your information for anything harmful or unnecessary.
3. Sharing of Information
We only share your data with:
A. Service Partners
Tailors, home-stitchers, laundries & dry cleaners receive:
• Your name
• Address
• Contact number
• Order details
• Measurements (only if needed)
This is required to complete your service.
B. Delivery Partners
For pickup or delivery (future service), they receive:
• Name
• Address
• Contact number
• Order number
C. Trusted Third-Party Tools
For:
• Payment processing
• Analytics
• SMS/Email notifications
All third parties follow strict privacy rules.
We NEVER:
❌ Sell your data
❌ Share it with advertisers
❌ Use it for unrelated purposes
4. Data Security
We take strong measures to protect your information:
✔ Encrypted storage
✔ Secure payment gateways (UPI/Bank verified)
✔ Limited access to sensitive data
✔ Regular monitoring against unauthorized access
However, no system is 100% secure, and we cannot guarantee absolute safety.
5. Your Rights
You can request at any time:
✔ Access to your data
✔ Correction of your data
✔ Deletion of your account
✔ Withdrawal of permissions (like location access)
Contact us via email to request changes.
6. Cookies & Tracking
We may use cookies to:
• Remember your preferences
• Improve loading speed
• Help personalize your experience
You can disable cookies through your browser settings.
7. Children's Privacy
Our services are not designed for children under 13. If any child's data is found, we will delete it immediately.
8. Data Retention
We keep your data only as long as:
• Your account is active, or
• Required for providing services
You may request deletion anytime.
9. Links to External Websites
Our platform may contain links to external websites. We are not responsible for their content or privacy practices.
10. Changes to This Privacy Policy
We may update this policy from time to time. Changes will be reflected with an updated "Last Updated" date.
11. Contact Us
If you have questions or complaints regarding privacy:
📧 fasnicofficial@gmail.com
📍 Gurugram, Haryana
We are here to help.